For Patients

Patient Resources


In an effort to provide efficient treatment to all of our patients, it is the policy of this company that if you are unable to make your scheduled appointment, you must call to cancel the appointment no later than 24 hours before the scheduled time.

If you fail to cancel your appointment or fail to show up to the appointment, you will be charged a “NO SHOW” fee of $30.00 per occurrence.

For most insurance plans and workers’ compensation carriers, “NO SHOW” charges are a non-covered service. You will be solely responsible for payment of this charge.

Repeated “NO SHOWS” and cancellations of your scheduled appointments may result in you being DISCHARGED from care at Tricity Pain Associates ® . If you have any questions about this policy, please speak with a member of our staff.

Insurance Options

We also accept many insurance policies, please take a look at some of the options we accept below:

We also accept major insurances such as: Accident Letter of Protection, Medicare, United Health Care, Aetna All Plans, BCBSTX All Plans, Cigna, Humana All Plans, Tricare Prime/Standard,Most Workers Compensation Plans, Amerigroup

Before your Visit


For all billing inquiries, please contact Tracy Hack or Diana Hofbauer.

(210) 268-0158

(210) 497-8333

Monday through Friday 8am – 4pm.

(210) 598-4705

(210) 497-8395

Payment Options

We accept all major Credit Cards, Cash and Checks.

Online Payment
Fax New Patient Referrals to:

(210) 497-8395

Please mark for the attention of the new patient department.


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